How long will it take me to prepare my ILS meal?
All of our individual meals are easily microwaveable and ready to enjoy in just 5-6 minutes. You can also reheat them in a conventional oven at 350 degrees for 25 minutes.
How many servings are in each meal?
Our meals are designed to provide you with 1/3 of the USDA’s daily adult nutritional requirements. Each meal brings a protein entrée, accompanied by perfectly portioned sides of a starch, a vegetable, bread, milk, juice or fruit and sometimes even with a low sugar content dessert.
Are your photos of the actual food?
Yes, our photography reflects the actual product you'll receive at home! And they show the exact portion size too.
Where do I find ingredient and nutritional information?
Our product packaging includes all the ingredients contained in your individual meal. You can find the complete nutritional analysis of our meals under the “Meal Benefit” (hyperlink) Link. If you have any other questions about our food or general nutrition questions, please call us at 1-800-460-7176.
What if I don’t like something that I receive?
Our 100% product satisfaction guarantee states that you will be completely satisfied with the quality of our products, or we will replace your product.
I just placed an order online. How will I know that it has been received?
Thank you for your order! You should receive a confirmation email shortly with details about your order. If you have any questions please call: 1-800-460-7176 to speak to a representative.
I don't like to buy over the Internet because I'm concerned about security. How else can I place an order?
We use state-of-the-art encryption methods to ensure your security, but you may also call us toll free at 1-800-460-7176.
Where do you deliver?
We deliver with in the continental United States.
How often do you deliver?
We can deliver as frequently as you would like. You decide how much and when you need your meals, and we will be pleased to oblige any request.
Can you deliver to a P.O. box?
Shipping is not available to P.O. boxes.
Do I have to be home in order to receive my meals?
Yes, you need to be home at the time your meals are delivered since they need to be stored in the freezer as soon as you receive them. Our professional phone representatives will contact you the day prior to your scheduled delivery to confirm that you will be home on that specific date.
How long does delivery take?
Once your order is placed either via phone or via the Internet, your meals will be delivered within three (3) business days.
How do I pay for my ILS meals?
You can pay securely online with a credit card or call us and provide us with the credit card information.
What if I have a question about my bill?
You can contact our Customer Service Department at 1-800-460-7176. Our professional phone representatives are available between 8:30 AM and 5:00 PM Monday through Friday and they will be pleased to answer your questions.